Shipping & Returns

Shipping Policy

We deliver within the UK and also to Europe and beyond! 


We pride ourselves on providing fast and efficient deliveries on all orders. We also respect our customers privacy so all parcels are discretely wrapped with no box logos visible. We will endevaour to provide next day on orders made before noon subject to stock availability and the remoteness of your location. Full insurance on all orders. Items damaged in transit need to be reported to us within 48hrs of delivery.  

Deliveries are sent with our partners DPD, UPS, TNT and some rare circumstances by next day Royal Mail.  All consignments will be sent requiring your signature upon receipt.

Delivery Costs

We offer free standard and next day delivery on all orders over £100 to UK mainland addresses! Shipping to Europe is a flat rate of £50 but larger orders requring a pallet will be around £100-£200 depending on location. Shipping anywhere else is flat rate of £100 but this will depend on location; we will get in touch upon your order being placed. 

Return & Exchange Policy

Here at The Hydro Bros we offer a 10 day change your mind / bought the wrong thing (we know it happens!!) you can send the goods back to us within 10 days for a full refund. Please note that goods will need to be in their original packaging and not have any visible signs of use. ie. it is in resellable condition as you would expect it to be if you were buying it!

Items can be returned to us at The Hydro Bros, Unit 12 Progress Business Park, Progress Way, CROYDON CR04XD

#CroydonHydro #LondonHydroponics